Urgent Mental Health Support & Crisis Help
If you or someone else is experiencing a mental health crisis and requires immediate support, it is important to access the appropriate emergency services as soon as possible.
Self Horizons is not a crisis intervention service and we are unable to provide emergency appointments, same-day assessments or immediate crisis support.
However, there are a number of professional services available 24 hours a day that can provide urgent assistance when needed.
If There Is Immediate Danger
If you believe that you or someone else is at immediate risk of serious harm, has taken an overdose, seriously injured themselves or you are unable to keep yourself or another person safe:
Call 999 immediately or attend your nearest Accident & Emergency (A&E) department.
Mental health emergencies should always be treated as seriously as physical health emergencies. :contentReference[oaicite:1]{index=1}
Urgent Mental Health Support
If you need urgent mental health support but the situation is not an immediate emergency:
- NHS 111: Call 111 and select the mental health option.
- Your GP: Request an urgent appointment if you need support with your mental health.
- Local Crisis Services: NHS 111 can direct you to the most appropriate crisis team or urgent mental health service in your area.
Many urgent mental health services operate 24 hours a day and can provide advice, assessment and support. :contentReference[oaicite:2]{index=2}
Free Mental Health Support Services
If you need someone to talk to right now, the following services provide free confidential support.
Samaritans
Available 24 hours a day, 365 days a year.
Call: 116 123
Samaritans offers confidential emotional support for anyone experiencing distress or struggling to cope. :contentReference[oaicite:3]{index=3}
Shout
A free confidential text support service available 24/7.
Text: SHOUT to 85258
Ideal for those who prefer not to speak on the phone. :contentReference[oaicite:4]{index=4}
Mind
Mind provides information, support and guidance for people experiencing mental health difficulties.
Support Line: 0300 102 1234
Mind also offers extensive online information and self-help resources. :contentReference[oaicite:5]{index=5}
Young People
If you are under 19 and need support:
- Childline: 0800 1111
- Papyrus HOPELINEUK: 0800 068 4141
Both services offer confidential support for young people experiencing emotional distress or thoughts of suicide. :contentReference[oaicite:6]{index=6}
Support Whilst Waiting For Therapy
We understand that seeking support often happens during difficult periods of life.
If you have submitted a referral and are waiting for an appointment, it is important to remember that Self Horizons cannot provide crisis support between sessions or whilst awaiting assessment.
If your mental health deteriorates significantly or you feel unable to keep yourself safe, please contact NHS 111, your GP, Samaritans or emergency services as appropriate.
What Self Horizons Can Help With
Although we are not a crisis service, our therapists support individuals experiencing:
- Anxiety and panic attacks
- Depression and low mood
- Stress and burnout
- Trauma and PTSD
- Bereavement and loss
- Relationship difficulties
- Low self-esteem
- Life transitions and change
- Emotional wellbeing challenges
We provide professional counselling and therapy services throughout Hythe, Folkestone and Kent, as well as online therapy across the UK. :contentReference[oaicite:7]{index=7}
Frequently Asked Questions
Can I get a same-day appointment?
No. Self Horizons operates on an appointment-only basis and is unable to provide emergency or same-day crisis assessments. :contentReference[oaicite:8]{index=8}
What should I do if I feel unsafe?
Call 999 immediately or attend your nearest A&E department if there is an immediate risk to life or safety. :contentReference[oaicite:9]{index=9}
Can I contact my therapist in an emergency?
No. Therapists are unable to provide emergency crisis intervention services. Emergency support should always be sought through appropriate crisis and emergency services.
Can I refer myself for counselling?
Yes. Self-referrals are welcomed and can be submitted using our referral form.
Need Counselling Rather Than Crisis Support?
If you are seeking professional counselling, EMDR therapy, couples counselling or online therapy and your situation is not an emergency, we would be pleased to help.
You can learn more about our services: