Privacy policy
This Privacy Policy explains how we collect, use, and protect your information when you use our website and interact with us through social media platforms such as Facebook and Instagram, including through Facebook Lead Ads.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a form on our website
- Fill out a lead form through Facebook or Instagram
- Contact us by email or phone
- Subscribe to newsletters or marketing communications
The types of information we may collect include:
- Full name
- Email address
- Phone number
- Marketing preferences
- Any other information you choose to provide
We may also collect limited technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and requests
- Provide products or services you request
- Contact you regarding offers, updates, or services
- Improve our website and services
- Analyse advertising performance and lead generation campaigns
- Comply with legal obligations
3. Facebook and Advertising Platforms
If you submit your information through a Facebook Lead Ads form, your information is collected by Meta Platforms and shared with us according to Facebook’s platform policies.
We use this information solely for:
- Contacting you about the service or offer you requested
- Customer support
- Marketing communications where permitted
You can learn more about how Facebook processes data in the Meta Privacy Policy.
4. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect your personal information from:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
Your data may be stored securely in internal systems or databases used to manage enquiries and customer relationships.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Service providers that help us operate our website or services
- Marketing platforms used to manage advertising campaigns
- Legal authorities where required by law
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
You can control or disable cookies through your browser settings.
7. Your Data Protection Rights
Depending on your location (including under General Data Protection Regulation), you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
9. Third-Party Links
Our website or advertisements may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Information
If you have questions about this Privacy Policy or how we handle your data, please contact us here